The 17th annual ODR Conference, which took place in Paris last month, was not your average law event. Entitled Equal Access to Information and Justice Online Dispute Resolution, the conference spanned across two days filled with intense discussions, ideas, exciting projects… Read More ›
The various challenges in trying to provide effective redress to consumers have created momentum behind an effort to change the way we think about consumer protection. The old zero-sum debate between consumer advocates (presumed to be in collaboration with the… Read More ›
Online dispute resolution pioneer and Director of the National Center for Technology and Dispute Resolution, Ethan Katsh, speaks about the emergence of ODR, technology and access to justice.
Colin Rule, Vice President of Online Dispute Resolution at Tyler Technologies, in Silicon Valley, discusses education, technology and providing better access to justice online.
At a recent conference in Hong Kong, attendees were asked about how to improve the dispute resolution process for all parties. Data generated from a live, technology-enabled poll of the audience led to a thought-provoking discussion on the priorities and limitations… Read More ›
Mark Appel, an independent international Arbitrator, Mediator, Consultant and Trainer, discusses online dispute resolution (ODR), cybersecurity and the impact of technology on the dispute resolution process.
Technology is playing an increasingly important role in all aspects of our lives. Digitalisation has transformed the way we communicate, work, access information and consume goods. However, while making many things easier, the use of technology also creates new problems… Read More ›
Recent events demonstrate (as if this were needed) that communication techniques have undergone a Copernican revolution of incredible magnitude. One evolution has left many of us incredulous, punch-drunk, disoriented and either jubilant or furious, all at once. At the same… Read More ›